Legal

Privacy Policy

Last updated: April 15, 2026

Rwanda Learn ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at rwandalearn.com.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a lesson, or contact support. This includes your name, email address, phone number, and payment information. We also collect information automatically when you use our platform, including log data, device information, and usage patterns.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and send you marketing communications (with your consent). We also use your information to monitor and analyze trends and usage.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with teachers or students as necessary to facilitate lessons booked through our platform. We may also share information with service providers who assist us in operating our platform, conducting our business, or serving our users.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us at hello@rwandalearn.com. We will retain and use your information as necessary to comply with legal obligations.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookies Policy for more details.

7. Children's Privacy

Our platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to remove that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@rwandalearn.com or write to us at: Rwanda Learn, Kigali, Rwanda.

🍪 We value your privacy

RwandaLearn uses cookies and similar technologies to improve your experience, analyse site traffic, and personalise content. By clicking Accept, you agree to our Privacy Policy and Cookies Policy.